Technical assistance
Entrusting your photographic equipment to a specialized service center is essential to ensure its performance and longevity. Camera Service Roma has been a Canon service center for over 40 years and a Canon Pro Partner, a point of reference for professional and amateur photographers in Rome and throughout Italy.
We offer a fast and qualified technical assistance service for Canon cameras and lenses. Whether you are in Rome or anywhere else in Italy, we have made the process simple and fast: you can drop off your equipment directly at our premises or use our shipping service with home collection. In just a few steps, your product will be handled by our specialized technicians.
Direct assistance in Rome
If you are in Rome, you can bring your equipment directly to our office at Via Tommaso Arcidiacono 72D – Rome. No appointment needed.
Opening hours:
Monday to Friday - 9am-1pm / 3pm-6pm
Assistance throughout Italy
We also offer technical assistance throughout the national territory, with a simple and fast procedure.
1. Download and fill out the form
Download the assistance form from here and fill it out completely
2. Ship your equipment
Include in the package:
- Equipment to be repaired
- Completed form
Ship with your trusted courier or request collection through us
Collection with affiliated and insured courier
- GLS Courier - Write to ardeatina.ritiri@gls-italy.com indicating the collection code R3850
- Cost: €21 round trip (insurance included), charged on invoice
Self-arranged shipping
You can ship with your trusted courier
3. Receipt and quote
Once the equipment is received, we will send you a detailed quote within 1-2 business days.
4. Repair
After accepting the quote, we proceed with the repair.
Processing times: 7-10 business days
5. Delivery
At the end of the service, you will receive the equipment directly at home.